AI agents that answer every call.

United States · CPG replenishment desk

Representative US workflow

Convenience-store replenishment calls without a manual queue.

A field buyer or store manager calls to reorder known products. The agent confirms account context, captures quantities, checks delivery preference, and prepares a CRM or spreadsheet handoff.

Comparable operator shape

7-Eleven

Circle K

Regional CPG distributors

3.1 min

target intake window

UPC/SKU

catalog match fields

auto-updates without review

EvidenceExample

Caller phraseTwo cases of Classic Cola, four oat bars, delivery Friday

Captured fieldsAccount, location, SKU, quantity, delivery date, exceptions

HandoffApproval queue, CRM note, Google Sheets export, email summary

Account and location are confirmed before the order is accepted.

Ambiguous product names are queued with transcript context.

Managers can compare call volume by region and reorder window.

TwilioSalesforceGoogle SheetsEmail

UAE · Clinic appointment overflow

Pilot-ready workflow

After-hours appointment intake for multi-clinic operators.

Patients call outside front-desk capacity. The agent captures appointment intent, preferred location, symptoms, and urgency, then hands the booking request to staff with the full transcript.

Comparable operator shape

Aster

Bupa Dental Care

Regional clinic groups

<4 min

call to staff handoff

24/7

appointment intake

urgent

symptom routing

EvidenceExample

Caller phraseI need a cleaning next week, but I have swelling today

Captured fieldsPatient status, location, service, time window, urgency cue

HandoffStaff email/SMS, EHR note draft, emergency transfer when configured

The agent does not diagnose; it captures and routes.

Urgent keywords trigger configured escalation paths.

Staff can approve, edit, or call back before confirming the appointment.

TwilioSendGridDentrixOpenDental

United Kingdom · Retail and D2C support

Roadmap pilot design

Post-purchase call triage for returns, refunds, and delivery issues.

Customers call after purchase to check delivery status, request a return, or escalate a failed refund. The agent captures order context and routes only exceptions to the support team.

Comparable operator shape

Boots

Shopify brands

High-volume D2C ops

support intents

ID + ETA

minimum capture

VIP

escalation route

EvidenceExample

Caller phraseMy order VA2049 is late and the return pickup failed

Captured fieldsOrder ID, issue type, delivery state, refund state, sentiment

HandoffSupport case, exception route, callback owner, transcript

Refund, damaged-product, and angry-customer language can force human routing.

The agent logs the exact reason a case needs human follow-up.

Support leaders can see which policies create avoidable calls.

ShopifyZendeskWhatsAppEmail

Book pilot call →See proof

Voice agents

Hear every agent before you book a demo.

Choose an agent, switch between Hindi, Tamil, Punjabi, and Gujarati, then play the recorded voice sample.

Recorded samples only. No live voice API runs in the browser.

Voice agents

Aria

Healthcare receptionist · Warm Indian, patient, reception-trained

Ready

Hindi sample

Recorded MP3

Aria

नमस्ते, रिवरसाइड डेंटल में कॉल करने के लिए धन्यवाद। मैं Aria, आपकी AI असिस्टेंट बोल रही हूं। मैं appointment book करने या urgent symptoms के लिए clinic team से connect करने में मदद कर सकती हूं।

English meaning

Thank you for calling Riverside Dental. This is Aria, your AI assistant. I can help book an appointment or connect you to the clinic team for urgent symptoms.

Working product video

Watch the order flow
before the dashboard.

A short distributor call walkthrough using the supplied video HTML, conversation scenes, and the same call-to-approval operating loop shown across the site.

What to watch

Caller

A distributor speaks naturally, with shorthand product names and no portal.

Agent

Priya confirms the order aloud before anything is marked captured.

Ops

The structured order moves into a human approval queue before ERP push.

Operations teammate speaking with a caller at a desk

Human context

AI should make the phone feel more reliable, not less human.

Built around people

Voice AI for the messy, human reality of business calls.

The product is not a bot demo in isolation. It is a calmer phone line for the caller, a cleaner queue for the team, and a control surface for the manager who has to trust the outcome.

Caller

They speak naturally.

No app download, no new behaviour. A patient, distributor, or borrower calls the number they already know.

Team

Staff stay present.

The repetitive call is handled, but the human team still owns exceptions, approvals, and relationship moments.

Manager

Control stays visible.

Every capture has a transcript, status, owner, and downstream action so operations can trust the workflow.

Operator note

Indian businesses still close critical work over phone calls. Vaani OS is built so no call disappears, no order is lost, and no staff member spends the day repeating the same intake script.

Controlled pilot

Launch a real call pilot in 72 hours.

This is not a six-month contact-centre transformation. We start with one call flow, one approval queue, and one measurable outcome your ops team can inspect every day.

Understanding intent

72 hrs

Pilot environment ready

Listening

Day 1

Real calls can be monitored

Resolved

ERP pushes without approval

Setup readiness

82%

Phone routing, catalog, and escalation rules are the launch blockers.

Human control

100%

Every first pilot keeps approval before downstream push.

StagePilot task

Step 1Connect or provision the phone number

Step 2Load your SKU catalog, intake script, or appointment flow

Step 3Configure languages, business hours, and escalation rules

Step 4Route every capture into a human approval queue

Step 5Review call logs, transcripts, and tuning opportunities weekly

Buyer questions

The trust questions
should be answered early.

These are the questions operations, sales, and IT teams ask before letting AI near a live phone line.

Control

What happens if the AI misunderstands?

The capture is not pushed blindly. Low-confidence calls, disputed items, and every order or booking can sit in a human approval queue before downstream action.

Review first

Caller experience

Do callers need to change behaviour?

No. They call the same number and speak naturally. The workflow is designed for phone-first businesses, not portal adoption.

Same number

Ops workflow

Can our team approve before ERP?

Yes. Approval is a core product surface. Ops can review, edit, retry, approve, or escalate before ERP, CRM, EHR, Sheets, or WhatsApp updates.

Approval queue

Language

Can it speak Hindi and regional languages?

The FMCG workflow is designed around Hindi and regional-language ordering patterns, including shorthand product names and repeat distributor behaviour.

Native calls

Launch

How fast can we go live?

A controlled pilot can be configured in 24-72 hours once the phone flow, catalog or intake form, and escalation rules are available.

24-72 hours

Escalation

When does a human take over?

Emergency, VIP, disputed, low-confidence, or out-of-script calls can transfer or be flagged with transcript context so staff do not start from zero.

Human handoff

Solutions for every
industry, every
use case.

Whether it's order capture, appointment booking, loan inquiry, or customer support — our platform is built for high-volume, high-stakes phone calls.

Live

Aria

Healthcare

Book appointments, handle patient calls, escalate emergencies. Privacy-reviewed. EHR-ready.

Live

Priya

FMCG & Distribution

Capture distributor orders in Hindi and 7 regional languages. SKU-matched. ERP-pushed.

Kavya

NBFC & Lending

Qualify loan leads, answer EMI queries, and run collection follow-ups at scale.

Naina

Banking

Handle routine inquiries, dispute intake, offer follow-ups, and branch locator flows with secure handoff.

Meera

Insurance

Policy inquiry, claim filing, renewal reminders, and premium payment confirmation.

Tara

EdTech & Coaching

Handle admission inquiries, fee reminders, exam result queries, and scheduling.

Riya

Real Estate

Qualify property leads, book site visits, and automate post-visit follow-ups.

Isha

Retail & D2C

Order status, returns and refund handling, delivery tracking, and product recommendations.